SecureClose System Description

• The documents that are to be presented to and signed by the customer are selected within the Dealer Management System (DMS) DMS, and sent to SecureClose. The necessary transaction information is sent to SecureClose, and the document PDF files are uploaded via the SecureClose API. A Unique, single use Presentation ID is generated via the SecureClose API and is returned back to the user in the DMS.
• This Presentation ID is entered in to the SecureClose software, and the PDF files uploaded from the DMS are downloaded to the SecureClose software.
• The buyer is presented with a “Consent to Audio and Video Recording” disclosure by the SecureClose software. Once all buyers click the “I Agree” button, the SecureClose software initiates two captures simultaneously: 1) a video capture of the screen and system audio and 2) an audio and video capture of the front-facing web camera that records the buyer as they go through the closing presentation. The Captures of the Screen and the Webcam are then combined at the end of the presentation to create a single SecureClose Closing Record video.
• The buyer is given an eSignature disclosure that explains their rights and responsibilities regarding electronically signing the transaction documents, and asks each to click a button showing that they agree.
• SecureClose prompts all buyers along with the dealer representative to sign an electronic signature tablet to create an image of their initials and signature. The initials and signature images submitted by the buyer are stored in memory on the system for the duration of the presentation. It is explained that the buyer is not agreeing to anything by signing the tablet, and that the software will not place their signature on any transaction document until they give it authorization to do so.
• The signature and initial images created by the dealer representative are automatically placed immediately on all documents where they are required with no further action on their part. A disclosure is shown on the screen to the dealer representative when they sign the tablet that by adding their signature, they understand and consent to this process, and that they will not have the buyer sign any of the forms to be completed within SecureClose through any other method separately.
• The SecureClose software presents the buyer(s) with all of their closing documents as submitted from the DMS. Each document page is explained with consistent compliant explanations written by legal professionals. Once the buyer(s) have heard all explanations for each page, they will be given the opportunity individually to press a button which adds their initials and signatures to the page as directed. Each buyer presses the button initials and Signature buttons one time to place their initials and signatures everywhere they are required within the page.
• Once signed, the individual document page is held in local memory in the software until ALL pages of the document in full are signed. For example, if the document is a two-page Buyer’s Guide, Page one is signed by all parties and stored to local memory. Once page two is signed, and the document itself is signed completely, it is protected with the SecureClose Digital Seal, and given a full audit trail of it’s history. It is uploaded to the Secureclose Vault via the Secureclose API. Once this is complete, the unwatermarked edition of the file is securely deleted from the local computer.
• SecureClose will then call the Secureclose API to return back a signed document watermarked “COPY” from the Secureclose Vault to be printed locally once the presentation completes.
• At any time during the signing process, the buyer can cancel the signing process. If this cancellation process is confirmed, all local documents, both signed and unsigned, are securely destroyed from the local computer.
• When the presentation completes, the initials and signatures stored in memory are securely erased from the system.
• When the disclosure presentation is completed, the SecureClose software will allow the user to print all of the signed documents bearing the “COPY” watermark for their transaction, as returned from the Secureclose vault.
• The customer is given the opportunity to enter their email address into the system, so Secureclose can generate an email token to them with a link to review their closing video, and download a PDF file of all of their signed documents, bearing the “COPY” watermark from the Secureclose vault.
• Secureclose then uploads the combined Closing Record Video for the transaction to the Secureclose Vault.
• The dealer will then be able to request future copies of the closing record video from the Secureclose vault. They will also be able to request a Watermarked “COPY” from the Secureclose vault.

If a customer needs a file Watermarked ORIGINAL, only administrator can request it through the admin portal system. Access can be assigned only by the administrator and Secureclose.