You shouldn’t have to guess when it comes to compliance.
With the stakes higher than ever, protecting your business from compliance issues has never been more important.
In a perfect world, a customer walks onto your lot, strikes up a conversation with one of your salespeople, and eventually a deal is made. The new customer drives off the lot as a proud new owner, and you chalk up another sale. Unfortunately, the mere act of selling a vehicle has become increasingly more complicated in recent years. This is primarily due to the creation and oversight of regulatory agencies like the Consumer Financial Protection Bureau (CFPB) as well as rapidly changing rules and regulations.
As an independent car dealer myself, I’ve wracked my brain over the past few years looking for better ways to protect my business in this increasingly litigious marketplace. While there are numerous events and seminars to help train staff, the fact is no amount of preparation will ever overcome honest human errors. This is where technology can make a real difference.
With all of the modern technology that’s readily available today, the time is long overdue for a comprehensive system that helps protect dealerships, lenders, and customer alike from legal compliance issues. I am proud to introduce SecureClose: an all-in-one solution that automates the explanation and disclosure of closing documentation and delivers this documentation to a high security vault.
In the following paragraphs you will learn a little more about what the SecureClose system can do to mitigate your legal compliance risk.
The Right Information. The Right Way. Every Time.
SecureClose is a litigator’s worst nightmare. At its core, the system is designed to help protect your business from the compliance issues that are all too common in closing documentation, disclosures, and explanations.
Every time you close a new deal, you run the risk of being sued for “inconsistent” messaging or “misleading” disclosures. Using a combination of audio, video, and e-sign technology along with fully compliant documents, the Secureclose system ensures a consistent and compliant closing process, every time.
Our comprehensive system includes:
- Customized Avatar Interface
- Digital Signature Capture
- On-Demand Customer Records
- High security vault storage
Take the Guesswork Out of Compliance
Our comprehensive automation tools can help you avoid the unnecessary pitfalls that threaten your business during document disclosures and closing.
Customized Avatar Interface:
Our customizable, on-screen Avatar verbally explains each document before the customer signs it, ensuring that your customers have a full understanding of what they are agreeing to during the closing process.
Digital Signature Capture:
Using the latest e-sign technology, our digital tablet records the customer’s signature, and then places it in the appropriate places on the documents with the click of a button. The signature file is then automatically destroyed at the end of the process.
On-Demand Customer Records:
Once you complete the closing process with Secureclose, a complete closing record including all the audio, video, and signed documentation is created and saved on our secure off-site servers for future review by you and/or the customer, lender auditor.
High Security Cloud storage Vault:
Our encrypted multi-level security allows the documents to be stored and accessed by only those who’s credentials allow them. Each login and action by the user is documents and logged. At no time can anyone change the actual content of the document while it is in the control environment of SecureClose.
Complete Transparency
SecureClose eliminates inconsistent messaging and minimizes the risk of errors during the closing process, giving you the peace of mind to focus on creating the best possible deal, while at the same time offering your customers a completely transparent process.
Driving Compliance and Performance
Worrying about compliance can paralyze your business into stagnation. Our all-in-one solution includes everything you need to close out the loan process with the confidence and peace of mind that comes with knowing you are fully compliant with all state and federal disclosure regulations.
Technology can be your biggest ally when it comes to compliance. From top to bottom, our comprehensive system is designed to minimize miscommunication and take the “he said/she said” variable completely out of the closing process. What’s more, our secure storage servers allow you and your customers to have immediate on-demand access to everything that was disclosed, signed, and agreed to. With all of these elements combined, you have the perfect compliance loan closing and disclosure solution.
Sincerely,
Ace Christian
